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Helpful for anyone that speaks, whether publicly or in casual situations
This is an extraordinarily valuable book for anyone in business. It is often said that "it is not what you say, but how you say it." And that is true. But even more importantly is the tone of one's voice when speaking. Humans have evolved to be sensitive to all of the subtle sounds of the voice. We can tell when someone is happy or stressed. Dr. Boone's book is written for the layman and is extremely helpful.
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